Privacy Policy

KidsOnline.co.za (“KidsOnline”) is committed to maintaining the privacy and security of its customers' personal and private information ("customer information") submitted to KidsOnline via the www.kidsonline.co.za website ("the/this website"). This privacy and security policy ("this policy") outlines KidsOnline's practices and commitment to the customer in this regard.

This policy must be read with the Terms of Use for KidsOnline.co.za that is incorporated into this policy.

Protecting Customer Information

· What is customer information?

Customer information refers to personal and private information submitted to KidsOnline via the website that identifies or relates to a customer, whether the customer is an individual or a business. This information includes details such as name, addresses and other contact details.

· Why does KidsOnline collect customer information?

KidsOnline uses customer information to identify the customer and to offer better online service. Customer information is also necessary to enable KidsOnline to contact the customer in the event of any query. KidsOnline further uses customer information to bring to the customer's attention details of KidsOnline's other services and products. The more we know about you the better we can serve you.

Our commitment to you:

KidsOnline does not and will not sell or provide personal client information to third parties for independent use.

Privacy statements applying to specific online services

Different online services, KidsOnline business units or subsidiaries may have their own privacy policies because the nature of the service or products demands a deviation from this policy. These specific policies will apply to and exclusively govern the customer's use of the particular online service or product.

Cookies

On some parts of the KidsOnline website KidsOnline uses so-called "cookie" technology. Cookie technology consists of small pieces of data or a small text file which is given to the customer's browser by KidsOnline's webserver when the customer visits the KidsOnline website. This data is stored on the customer's browser. The cookie is sent back to the KidsOnline webserver each time the customer visits the KidsOnline website. Cookies are not computer programs and do not run on a computer like programs do. It cannot gather information or function independently. It cannot collect any personal information about the customer or the customer's machine and cannot gather data or information about what the customer does on the Internet. Cookies merely enable KidsOnline to provide a more valuable online experience to the customer. While you can set up your Internet browser to disable cookie technology, KidsOnline does not recommend that the customer does this since some parts of this website and KidsOnline's online services are cookie enabled. KidsOnline cannot be held liable for a customer's personalised information changing or being deleted as a result of the customer's disablement or deletion of cookies.

E-mail Communication

KidsOnline may use customer information to send the customer information on new services or products that may be of interest to the customer and from time to time will mail, e-mail or SMS information to the customer about KidsOnline, KidsOnline products and services. The customer will have the option to indicate that they do not want to receive such specific product communications in future, at time of receipt of the communication. The customer will, however, continue to receive other product information until the option to not receive future communications has again been selected for such specific product.

Third parties
Except as outlined in the section dealing with "Sharing Customer Information", KidsOnline will never sell or otherwise make available customer information to other organisations or parties.

Contribute to the Protection of Customer Privacy
The customer can also help maintain the security of information by:

• Helping KidsOnline maintain accurate records by letting KidsOnline know when changes occur in the customer's situation so KidsOnline can update its records accordingly.
• Not sending any confidential information via non-encrypted e-mail.

Right to Amend this Privacy Statement

KidsOnline reserves the right to amend this policy at any time. All amendments to this policy will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this policy.